OUR STORES

VISIT OUR DURBAN STORE

Tel: +27(0)31 207 7795
+27(0)31 207 1189

120 Felix Dlamini Rd,
Overport, Durban, 4091

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What delivery/collection options are there?

We deliver across South Africa between 2-5 business days for main centres and up to 7 business days for remote areas. Alternatively, Items can be made available for collection from our Showroom in Berea, Durban.

What payment options are there?

We support the following payment options when shopping online:

Credit Card, Debit Card, Instant EFT, Zapper, Masterpass & Mobicred.

Having trouble completing a payment what should I do?

If your card transaction has failed the most probable cause is a bank decline. Our credit card provider acts as a middleman between WOD and your bank to process payment. We can also assist with EFT payments, please email us to initiate this process.

Will you restock items indicated as ā€œout of stock?ā€

Just like fashion, decor is seasonal, so there are no guarantees that some stock items will be replenished. If it is still within season we will do our utmost best to restock popular items.

How can I cancel my order if I am unhappy with my items?

If you are dissatisfied with your purchase for a reason unrelated to a quality problem, you may return it within 30 days from date of invoice – these products will only be considered for refund or exchange if unused and undamaged and in their original condition.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS